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Infrastructure Resilience Conference 2018

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Conceptualization, Implementation, Application and Evaluation of a Resilience Assessment Tool for Critical Infrastructure Providers

Critical infrastructures provide essential services for a functioning society and economy. The European research project RESILENS (Realising European ReSILiencE for CritIcaL INfraStructure) aims at making resilience concepts applicable and measurable. One important building block is a resilience assessment of critical infrastructures. Inspired by the UNISDR “Disaster Resilience Scorecard for Cities” that allows cities to get an insight into their resilience concerning natural disasters the RESILENS-project developed a web-based tool aimed at critical infrastructure providers to assess their resilience. The assessment process is conceptualized as a repeated self-assessment where an infrastructure provider first determines an initial score which is then used as a benchmark for future scores. The items used in the assessment are structured according to different criteria that are also applied in the subsequent visualization of the results. For instance the top level structure for the items queried in the tool is based on distinguishing the three time periods before, during and after a disruption. To account for different resilience domains like the technical, organizational or societal domain individual items in the tool are assigned to these and can be selected to be included in the current survey on that basis. The RESILENS project heavily relies on end user feedback. After the implementation of the tool it was tested in three large scale pilot demonstrations in the infrastructure sectors water, electricity and transport. The evaluation results of these pilots not only provided feedback in order to improve the tool in terms of usability and utility but allowed to gain insights into the assessment process and the way it is best carried out in an organization. In this paper we cover the conceptual basis and the implementation of the resilience assessment tool as a web-based application as well as its application and evaluation in three critical infrastructure sectors.

Jörg Finger
Fraunhofer Institute for High-Speed Dynamics, Ernst-Mach-Institut, EMI
Germany

Sandra Hasenstein
Fraunhofer Institute for High-Speed Dynamics, Ernst-Mach-Institut, EMI
Germany

Alexander Stolz
Fraunhofer Institute for High-Speed Dynamics, Ernst-Mach-Institut, EMI
Germany

Stefan Hiermaier
Fraunhofer Institute for High-Speed Dynamics, Ernst-Mach-Institut, EMI
Germany

 

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